Refurbished device grades
Know the condition.
Choose with confidence.
Our Good, Excellent and Mint grades make the cosmetic condition clear before you buy. The grade describes appearance; each listing separately shows its battery, warranty and other important details.
Shop available devices →Simple, honest grading
One clear standard
for every listing.
We use the same grade descriptions across the shop so you can compare devices easily. Every phone is listed individually, so always review the photos and detail panel for the exact device you are buying.
01Near-pristine appearance
Mint
For buyers who want the closest thing to a near-new look. The screen appears clean at normal viewing distance and the body has little to no noticeable cosmetic wear.
- Screen looks clean in normal use
- Minimal to no visible marks on the body
- Best choice when appearance matters most
02Light signs of careful use
Excellent
A very tidy device with minor cosmetic signs of use. You may notice fine surface marks only when looking closely, but there are no heavy scratches or obvious damage.
- Fine marks may be visible on close inspection
- Light wear only on the frame or back
- A strong balance of presentation and value
03Fully functional, visible cosmetic wear
Good
A reliable device with more noticeable signs of previous use. It may show visible scratches, scuffs or small marks, but the grade is about appearance — not whether it works.
- Visible cosmetic wear may be present
- Screen remains usable in normal day-to-day use
- Best value when function matters more than cosmetic perfection
Across every grade
Cosmetic grade,
not a compromise on clarity.
Condition is upfront. The grade reflects cosmetic appearance, from visible everyday wear through to a near-pristine finish.
Battery is separate. Battery information is shown on the individual product listing, rather than being assumed from its condition grade.
Warranty is listed clearly. Refurbished devices include a 6-month device warranty, subject to the applicable terms and inspection.
Frequently asked
Still deciding?
Are all grades fully functional?+
Yes. The condition grade is about cosmetic appearance. We make the battery, warranty and other important details clear on the individual listing.
Which grade should I choose?+
Choose Mint if appearance is your priority, Excellent for light signs of careful use, or Good for the strongest value where visible cosmetic wear is not a concern.
Can I ask about a particular device before buying?+
Absolutely. Call or email us with the device name and we will help you understand the listing before you purchase.