Your information

Privacy policy

Last updated: 13 August 2026

Essential Tech Repairs respects your privacy and handles personal information in line with the Australian Privacy Principles. This policy explains how we collect, use and protect information when you contact us, book a repair, purchase a device or visit this website.

Information we collect

We may collect your name, phone number, email address, delivery or collection details, device model and fault details, and information needed to provide a repair, quote, warranty or sale. Payment information is handled through the relevant payment provider and is not retained by us unless needed for a legitimate business or legal purpose.

How we use information

We use information to respond to enquiries, provide quotes and repairs, process purchases, arrange delivery or collection, manage warranties, communicate service updates and improve our services. We do not sell personal information.

Website measurement and advertising

We use Google's advertising and measurement technology to understand whether advertising leads to useful visits and enquiries. Google may use cookies or similar technologies to measure advertising performance and help show relevant ads. You can manage Google advertising preferences through your Google account and learn more in Google's privacy policy.

When information may be shared

We only share information with trusted service providers where it is needed to process payment, deliver an order, host the website, operate the shop or provide the requested service. Those providers may only use the information to provide that service.

Access, correction and questions

You can ask to access or correct your personal information, or ask a privacy question, by emailing info@essentialtechrepairs.com.au or calling 0414 224 576.

Contact

Essential Tech Repairs
Shop 11/102 Wises Rd, Maroochydore QLD 4558